We understand that plans can change, and sometimes you may need to cancel your event registration. To make this process as clear and fair as possible, we have developed the following refund policy:
If you cancel your registration more than two weeks prior to the start date of the event, you are entitled to a full refund of your registration fee.
If you cancel your registration less than two weeks prior to the start date of the event, you are not eligible for a refund.
To request a refund, please contact us at firstname.lastname@example.org. We will process your request as quickly as possible.
Please note that this policy applies only to event registrations. Other products or services offered by MACB may have different refund policies, which will be clearly stated on the product or service page.
Thank you for your understanding, and we look forward to your participation in our events.
Once your payment verified which will take up to 30 days from the last statement bank , we will send you an email to notify you that we have received your payment. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a bank transfer will be made, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your bank company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Contact us at firstname.lastname@example.org for questions related to refunds policy.